Accounts and orders
Use accurate account, contact and delivery details. Review the items, options and total shown at checkout before placing an order. Contact us promptly if your order details need correcting or you have a question about delivery or cancellation.
Custom printing requests
Only share models, images and other material that you have permission to use. Before you confirm a custom order, we walk you through the printing process, share a design preview, and discuss the specifications, price, delivery and any policies that apply. Review the preview and quote, and ask us about anything you would like clarified before you approve the order.
Returns and order issues
We do not offer change-of-mind returns for 3D printed items, including custom prints, except where applicable law requires otherwise.
If your print arrives damaged, has a defect, or differs from what we agreed, please contact us with your order details. We will review what happened and help you find a resolution. Your rights under applicable consumer protection law still apply.
Privacy and contact
See our Privacy Policy for how the shop uses your information. Contact support@creativedimensionslb.com with questions.